President Bush Root Cause Analysis
Root cause analysis (RCA) is a term used to denote a class of problem solving methods aimed at identifying the root causes of problems or events. The practice of RCA is predicated on the belief that problems are best solved by attempting to correct or eliminate root causes, as opposed to merely addressing the immediately obvious symptoms. By directing corrective measures at root causes, it is hoped that the likelihood of problem recurrence will be minimized. However, it is recognized that complete prevention of recurrence by a single intervention is not always possible. Thus, RCA is often considered to be an iterative process, and is frequently viewed as a tool of continuous improvement.Root cause analysis is not a single, sharply-defined methodology; there are many different tools, processes, and philosophies of RCA in existence. However, most of these can be classed into four, very-broadly defined "schools" that are named here by their basic fields of origin: safety-based, production-based, process-based, and systems-based.
My background is in Information Technology and even though I was at a level far from the executive staff of major bank and broker corporations, I know my efforts and those of my staff could reach senior executive staff both in a good way and a bad way. Normally, feedback came through the chain of command, the good slowly, the bad lightening fast. I am fortunate that the good feedback outnumbered the bad feedback.
Whenever bad feedback developed it could be 24X7 since we operated 24X7 and usually arrived Murphy time, the worst possible time, like when you are trying to get some sleep before returning to work in the morning. The first issue was always to solve the problem ASAP, and to notify the chain of command if it was a significant problem.
When the problem was solved then certain people were asked to write RCA's about the event. As wikipedia.org defines a RCA one tries to write it so the problem does not ever reoccur. The RCA's are widely delivered to everyone with any interest in the problem and sometimes a managing director would chair a meeting to go over the event and analysis and to define courses of action. Sometimes a final RCA would be written with the results of the courses of action.
President Bush, Why do we have as many illegals jumping the fence to enter the United States today as we did when you entered office as president?
President Bush, Why does the SSA not inform the Justice Department or IRS about employers who pass on bad SSA numbers to the SSA?
President Bush, Why did you coerce the House by arresting a representative, violating centuries of separation of the executive, congress, and the court?
President Bush, Why have you prosecuted the fewest employers of illegal aliens of all previous presidents?
The media, voters, Congress, and the Supreme Court should hold the President to Root Cause Analysis instead of off-hand hot air answers that too many people accept because they do not challenge him adequately.
Personally, folks, it seems we have the same questions and answers from this administration for the past 6 years and no progress is being made. He talked about RCA's in the news recently. The media, voters, Congress, and the Supreme Court should write their own RCA's and put the our leaders on the spot including the President and Congress.
posted by God Bless America - Bob @ 8:30 PM
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